Cookie Policy

17th of March 2022

This Cookie Policy (hereinafter referred to as the “Policy”) is a detailed declaration about the cookies used on our website. How these cookies are used, what data they track, for what purpose, and how users can control the usage of cookies by our website. This Policy is also tracking technologies that are used by our website.

The Policy applies to cookies stored on the websites www.i-hub.com and https://user.i-hub.com (End Client Interface) and on the mobile application published by i-Hub (collectively referred to as the “Website”). If you have any comments or questions, you can contact our Data Protection Officer by email at dpo@i-hub.com.

You will also find further information about the way in which your personal data is processed by reading our Privacy Policy at www.i-hub.com.  

You can find the Website Terms of Use at www.i-hub.com.

Section 1: Cookie policy of the www.i-hub.com website

1. What is a cookie?

Cookies are small files placed on user’s device when they visit a website. They are used primarily to enable sites to operate perfectly. Some cookies are used to collect data from users for personalized, targeted ads, tracking user behaviour etc.

Cookies can be first or third-party cookies:

  • First -party cookies are owned and created by the website you’re browsing.
  • Thrid-party cookies are owned and created by a third-party, usually another business providing a service to the website owner (i.e. google analytics*)

That contain information about browsing activity. Whenever you visit a website, the website sends a cookie to the device you’re using to access the website. Your device automatically stores the cookie in a file that’s located within your web browser. When you revisit a site, the website will respond in a more personalized way, remembering your preferences, providing faster page load times and so forth.

2. Types of cookies used by our Website

i-Hub uses cookies that might collect some data, in case you delete or block these cookies some features of our Website may not work as intended.

i-Hub uses the following cookies in its Website:

a) Internal cookies necessary for the Website to work

Some cookies save technical information about your internet browsing (e.g. choice of language, screen resolution, etc.) necessary for the Website to work properly. We therefore use cookies to store the most relevant information on the Website, which helps us give you the best possible browsing experience. Thus, we use cookies for various purposes, notably to adapt the display of the Website or your language preferences.

Name of cookiePurposeDuration of storage
LangLanguage preference13 months
cookies-acceptedIndicates that the user has accepted cookies. The message will not appear in subsequent visits.13 months

b) Performance cookies

These cookies enable us to determine the number of visits and the sources of traffic, to measure and improve the performance of our Website. These cookies also enable us to analyse your browsing behaviour or your approximate geographic location, thus enabling us to refine our user statistics by learning in what way you reached the Website, the pages you visit, the links you click on, the time spent on these pages, etc.

Name of cookiePurposeDuration of storage
_gaThis cookie is used to distinguish users on our website. It calculates visitor, session, campaign data and keeps track of site usage for the site’s analytics report. It has a default expiration time of two years.2 years
_gidThis cookie is used to distinguish users on our website. It is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, their source, and the pages visited. It has a default expiration time of 24 hours.
24 hours  
_gatThis cookie limits the user requests and expires in one minute.1 minute
AMP_TOKENThis cookie assigns a unique Client ID to each user visiting your website. Its expiration time is between 30 seconds to one year. 30 seconds to 1 year
_gac_<property-id>This cookie collects information about ad campaigns if linked with Google Ads. It expires in 90 days.90 days

In principle, cookies do not identify you by name, but recognise certain identifiers issued by the Browser of the device you use to visit the Website. We do not associate the information collected by the cookies with your personal data.

To find out more about the different types of cookies, you can visit the website https://www.allaboutcookies.org/ and about Google Analytics in particular: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

3. How can you manage cookies

You can delete, block or deactivate cookies at any time using the settings of your Browser, but some or all functionalities of the Website and the services we offer may then not work correctly (or simply ask you to

You can delete, block or deactivate cookies at any time using the settings of your Browser, but some or all functionalities of the Website and the services we offer may then not work correctly (or simply ask you to re-enter information previously provided on your next visit to the Website).

Depending on the Browser you use, you can block all or some types of cookies for all or part of the Website.

To manually adjust the settings of your Browser, go to the menu / page “Tools” / “Preferences” and “Internet Options” or the equivalent in your Browser. Then look for the “Clear Browsing History”, “Confidentiality” or “Cookies” settings.

4. Update to this Policy

We may make changes to the way in which we use cookies. If these changes require us to update this Policy, we will notify you and notably endeavour to display it on our cookie banner

Section 2: End clients website cookie policy

1. What are cookies?

Cookies are small files placed on user’s device when they visit a website. They are used primarily to enable sites to operate perfectly. Some cookies are used to collect data from users for personalized, targeted ads, tracking user behaviour etc.

2. Essential cookies used by our website

i-Hub uses cookies that might collect some data, in case you delete or block these cookies some features of our Website may not work as intended.

Some cookies save technical information about your internet browsing (e.g. choice of language, screen resolution, etc.) necessary for the Website to work properly. We therefore use cookies to store the most relevant information on the Website, which helps us give you the best possible browsing experience. Thus, we use cookies for various purposes, notably to adapt the display of the Website or your language preferences.

Name of cookiePurposeDuration of storage
LangLanguage preference2 years
cookiesAcceptanceIndicates that the user has accepted cookies. The message will not appear in subsequent visits.12 months
2FactorTimeOfLastRequesttype of one-time-password (OTP) that increases account security by using two methods to verify your identity.240 seconds

3. Update to this Policy

We may make changes to the way in which we use cookies. If these changes require us to update this Policy, we will notify you and notably endeavour to display it on our cookie banner.