Jobs

At i-Hub, we provide next-generation digital KYC/CDD solutions. We are a highly digital, fast-moving company with a lot of enthusiasm for what we do with a continuous growth mindset.
You can view our current opportunities below. We’re still growing, so if you don’t see a suitable role at the moment but think you’d be a good fit for us, please send your CV and a short letter via our spontaneous application form.

Join i-Hub and create with us something no one has done before

KYC Officer

We are currently looking to recruit a KYC Officer

Your responsabilities

  • Deal with AML/KYC identification and recertification files
  • Follow up with the client to ensure receipt of necessary documentation
  • Escalate any non-compliance/ client queries to Relationship Managers, and top management if necessary
  • Assist in drawing up internal AML/KYC procedures

Profile

  • 3-4 years’ AML/KYC experience in Transfer Agency/ Compliance or Fund Operations
  • Good MS Office skills
  • Analytical and problem-solving skills, with good attention to detail
  • Bachelor degree in business, finance or related fields
  • Excellent communication and organisational skills
  • Team player
  • Strong language Skills: Fluent French, English, Luxembourgish and/or German. Any other European languages are considered a strong advantage

Offers

We offer an attractive job in a dynamic and growing company offering a unique market solution. If you are an entrepreneur and have the will to make a difference by being a driving force behind solutions, then this is the job for you. We offer an attractive remuneration package. This job is partly eligible for teleworking.

Your response

If you are interested in this position, please send your CV and cover letter in English to the following address: recruitment@i-hub.com. Your application will be treated in the strictest confidence. i-Hub S.A. is an equal opportunity employer, welcoming applications from all members of society, irrespective of gender, religion, beliefs, disability, age, sexual orientation, nationality, race and ethnicity.

Please note that regarding i-Hub’s obligation to implement internal control procedures as a PFS support company, you will be asked to provide us with a copy of your criminal records (Bulletin N°3) during the recruitment process.

Data Protection notice
By replying to this job offer, you acknowledge that i-Hub S.A. will process your personal data within the context of the recruitment process (in accordance with Art. 6 (1) b) of GDPR). i-Hub will act as data controller and your personal data will be shared internally with the persons involved in the recruitment process.

Senior KYC Officer

We are currently looking to recruit a Senior KYC Officer

Your responsabilities

  • Review and validate AML/KYC files for Legal Entities, analyse complex structures with multiples layers, including foundations, trusts, etc
  • Ensure data input and updates are recorded correctly
  • Initiate and complete periodic and ad hoc Client Due Diligence reviews
  • Follow up with the Client to ensure receipt of required documentation to ensure file completion
  • Complete the daily check list and work with the team towards a no-backlog situation, by helping the Team Leader in the organisation & prioritization of daily tasks
  • Escalate client queries to the Team Leader and Management and, if necessary, to the Relationship Manager
  • Draw up new internal operational and AML/KYC procedures, ensure that existing ones are always up to date
  • Identify efficiency improvement points and report any system or operational risks
  • Organise trainings for New Joiners & participate in the training of other team members

Profile

  • 3 to 5 years’ AML/KYC experience working on complex Legal Entity structures is essential
  • Expertise in current AML/KYC regulations
  • Knowledge of recent RBE, Fatca and CRS regulations
  • Good knowledge of MS Office
  • Analytical skills, problem-solving mind-set, with good attention to detail
  • Excellent communication (written and oral) and organisational skills
  • Motivated, proactive, with a good sense of initiative
  • Team player but also able to work independently
  • Strong language Skills: Fluent French and English. Knowledge of Luxembourgish and/or German and of any other European language is considered a strong advantage.

 

 

Offers

We offer an attractive job in a dynamic and growing company offering a unique market solution. If you are an entrepreneur and have the will to make a difference by being a driving force behind solutions, then this is the job for you. We offer an attractive remuneration package. This job is partly eligible for teleworking.

Your response

If you are interested in this position, please send your CV and cover letter in English to the following address: recruitment@i-hub.com. Your application will be treated in the strictest confidence. i-Hub S.A. is an equal opportunity employer, welcoming applications from all members of society, irrespective of gender, religion, beliefs, disability, age, sexual orientation, nationality, race and ethnicity.

Please note that regarding i-Hub’s obligation to implement internal control procedures as a PFS support company, you will be asked to provide us with a copy of your criminal records (Bulletin N°3) during the recruitment process.

Data Protection notice
By replying to this job offer, you acknowledge that i-Hub S.A. will process your personal data within the context of the recruitment process (in accordance with Art. 6 (1) b) of GDPR). i-Hub will act as data controller and your personal data will be shared internally with the persons involved in the recruitment process.

 

 

IT Service Owner

We are currently looking to recruit an IT Service Owner

Your responsabilities

As the IT Service Owner you will be responsible for the IT Production.

  • Managing application within OpenShift and Linux environment
  • Providing second level support and escalating/dispatching if necessary
  • Releasing preparation and deployment
  • Being the point of contact with IT services providers
  • Supporting developers in Ops tasks
  • Setup of monitoring and alerting systems
  • Supporting tracking and documentation of details of problems, status of service requests, and resolutions
  • Contributing to the continuous improvement of IT service management, project management and resource management processes and practices
  • Reviewing information (e.g., procedures, installation, configuration) related to new technology
  • Supporting the execution of disaster recovery and business continuity processes and events

Profile

  • Working with team members to achieve daily, weekly, and monthly targets
  • Answering or escalating concerns and queries from clients or other stakeholder
  • Effectively managing your time by prioritizing urgent tasks
  • Self-Motivated ability to do multi-tasking efficiently
  • Being organized to meet deadlines and minimize stress to carry out duties more efficiently
  • Working with business to resolve any issues with technical systems and application
  • Ability to troubleshoot issues and able to handle different types of internal and external queries
  • The ability to identify and resolve issues
  • Able to convey information in a way that others can understand
  • Communication skills backed up with technical knowledge about Windows and Unix platform and virtualization technologies

Offers

We offer an attractive job in a dynamic and growing company offering a unique market solution. If you are an entrepreneur and have the will to make a difference by being a driving force behind solutions, then this is the job for you. We offer an attractive remuneration package. This job is partly eligible for teleworking.

Your response

If you are interested in this position, please send your CV and cover letter in English to the following address: recruitment@i-hub.com. Your application will be treated in the strictest confidence. i-Hub S.A. is an equal opportunity employer, welcoming applications from all members of society, irrespective of gender, religion, beliefs, disability, age, sexual orientation, nationality, race and ethnicity.

Please note that regarding i-Hub’s obligation to implement internal control procedures as a PFS support company, you will be asked to provide us with a copy of your criminal records (Bulletin N°3) during the recruitment process.

Data Protection notice
By replying to this job offer, you acknowledge that i-Hub S.A. will process your personal data within the context of the recruitment process (in accordance with Art. 6 (1) b) of GDPR). i-Hub will act as data controller and your personal data will be shared internally with the persons involved in the recruitment process.

Product Owner

We are currently looking to recruit a Product Owner

Your responsabilities

The Product Owner’s mission is to define and implement the product strategy and to ensure the growth of products and services in order to achieve the company’s strategy.

Key Responsibilities :

  • The Product Owner is in charge of the definition of the Product Strategy, in collaboration with the Daily Managers and the Head of Department
  • In charge of the definition of the product roadmap (product development cycle)
  • Proactively gathers feedback from customers and internal users as the product strategy evolves
  • Provides recommendations for improvement and product development
  • Develops and implements processes and procedures for product quality assurance
  • Acts as an interface between the different stakeholders
  • Maintain regular market watch to improve and enhance the company service offering

Profile

  • University degree in Business Administration, Finance or economics and/or an MBA in international management
  • Measurable selling and closing skills
  • Results oriented and customer focused attitude
  • Outstanding written and spoken communication skills
  • Strong English and French written and oral communication skills
  • Strong understanding and subject matter expertise in AML, KYC an Due Diligence in general
  • Very good knowledge of Ms Office and Visio
  • Very good knowledge of Project management (planning, coordination, monitoring, etc.)

Offers

We offer an attractive job in a dynamic and growing company offering a unique market solution. If you are an entrepreneur and have the will to make a difference by being a driving force behind solutions, then this is the job for you. We offer an attractive remuneration package. This job is partly eligible for teleworking.

Your response

If you are interested in this position, please send your CV and cover letter in English to the following address: recruitment@i-hub.com. Your application will be treated in the strictest confidence. i-Hub S.A. is an equal opportunity employer, welcoming applications from all members of society, irrespective of gender, religion, beliefs, disability, age, sexual orientation, nationality, race and ethnicity.

Please note that regarding i-Hub’s obligation to implement internal control procedures as a PFS support company, you will be asked to provide us with a copy of your criminal records (Bulletin N°3) during the recruitment process.

Data Protection notice
By replying to this job offer, you acknowledge that i-Hub S.A. will process your personal data within the context of the recruitment process (in accordance with Art. 6 (1) b) of GDPR). i-Hub will act as data controller and your personal data will be shared internally with the persons involved in the recruitment process.

CISO

We are currently looking to recruit a Chief Information Security Officer

Your responsabilities

The Chief Information Security Officer (CISO) is a senior executive role responsible for developing and implementing an information security program that includes procedures and policies designed to protect enterprise communications, systems, and assets from both internal and external threats. The CISO is a strategic leader who will work closely with the executive team, IT department, and other key stakeholders to ensure the security and integrity of information across the organization.

He is in charge of internal and external IT security of i-Hub.

Management

  • Ensures that the i-Hub’s vision and strategy is executed (Need to be able to implement components of the strategy) while doing self -investment to clearly understand the overall strategy
  • Ensures procedures are followed
  • Sets performance expectations and holds staff  to account for delivering them
  • Use the skills of the workforce to move in a common direction towards the goals set by Senior Management
  • Allocates resources to projects and ongoing work
  • Plans and meets department needs of the future
  • Conducts appraisals of the team members
  • Identifies the talents within the team
  • Creates trust within the team
  • Reviews the team’s work time, holidays and ensures cover up for absent team members
  • Identifies training needs to enhance effective job performance
  • Oversees the onboarding of new team members

Profile

Strategic Leadership and Planning

  • Develop and implement a comprehensive information security strategy and program.
  • Align security initiatives with enterprise objectives and ensure security compliance with industry standards and regulations.
  • Lead security risk assessment and management processes.
  • Participate in the Crisis management taking the lead on Security issues

 

Policy Development and Enforcement

  • Create, implement, and enforce security policies, procedures, and standards.
  • Ensure compliance with relevant laws, regulations, and best practices.
  • Ensures i-Hub’s ISO27001 Certification by maintaining an updated ISMS according to i-Hub’s security needs.
  • Maintain and update the Risk table and matrix

 

Security Operations Management

  • Oversee the management of security incidents and events to protect corporate IT assets, including intellectual property, regulated data, and the company’s reputation.
  • Direct the continuous monitoring and protection of information systems, including intrusion detection, vulnerability assessments, and incident response.

 

Leadership and Team Management

  • Build, develop, and lead a high-performing information security team.
  • Foster a security-conscious culture across the organization through training and awareness programs.
  • Ensure the awareness of the staff to the IT risks and Cyber risks

 

Collaboration and Communication

  • Serve as a trusted advisor to the executive team and provide regular reporting on the current status of the information security program.
  • Collaborate with other departments to ensure information security is integrated into all business processes.

 

Vendor and Third-Party Management

  • Manage relationships with external security vendors and partners.
  • Oversee the security of third-party service providers and ensure they comply with security policies.

 

Technology and Innovation

  • Stay current on the latest threats, trends, and technology solutions in information security.
  • Evaluate and recommend new security technologies and practices to improve security posture.

 

Education and Experience

  • Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field. A Master’s degree in Security management is preferred.
  • At least 10 years of experience in information security, with at least 5 years in a leadership role.

 

Certifications

  • Relevant certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), or CISA (Certified Information Systems Auditor). ISO27001 Lead Implementer, are highly desirable, ITIL foundation version 3 and/or 4, Prince 2 foundation in project management

 

Skills and Competencies

  • In-depth knowledge of information security frameworks, standards, and best practices.
  • Proven experience in developing and implementing information security strategies.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple projects simultaneously.
  • Strong analytical and problem-solving abilities.
  • Reporting Structure
  • Fluent in English and French

 The Chief Information Security Officer (CISO) will report directly to one of the daily managers.

Offers

We offer an attractive job in a dynamic and growing company offering a unique market solution. If you are an entrepreneur and have the will to make a difference by being a driving force behind solutions, then this is the job for you. We offer an attractive remuneration package. This job is partly eligible for teleworking.

Your response

If you are interested in this position, please send your CV and cover letter in English to the following address: recruitment@i-hub.com. Your application will be treated in the strictest confidence. i-Hub S.A. is an equal opportunity employer, welcoming applications from all members of society, irrespective of gender, religion, beliefs, disability, age, sexual orientation, nationality, race and ethnicity.

Please note that regarding i-Hub’s obligation to implement internal control procedures as a PFS support company, you will be asked to provide us with a copy of your criminal records (Bulletin N°3) during the recruitment process.

Data Protection notice
By replying to this job offer, you acknowledge that i-Hub S.A. will process your personal data within the context of the recruitment process (in accordance with Art. 6 (1) b) of GDPR). i-Hub will act as data controller and your personal data will be shared internally with the persons involved in the recruitment process.

Operations Team Leader

We are currently looking to recruit an Operations Team Leader

Your responsabilities

Operations Team Leader will manage a team of AML/KYC officers (and senior officers) in charge of daily operational activities for 1 or more clients, and will support the i-Hub Operations projects with a Reporting line to the Head of Operations.

Operations Team Leader has a full understanding of the profession, resolves a wide range of issues in creative ways. The Team Leader demonstrates good judgment in selecting methods and techniques for obtaining solutions and normally receives little instruction on day-to-day work, general instructions on new assignments. The Team leader has the buy in of her/his team.

  • Organise the daily tasks and ensure a balanced work-load within the team
  • Maintain up-to-date Operational procedures and create new ones if and when required, ensure these are acknowledged by all the new joiners
  • Ensure the completeness and the accuracy of the daily checklist; ensure daily sign-off
  • Ensure any backlog is reported to management, including backlog on the screening process; ensure this is also reported in the “OPS monthly report”
  • Lead the team meeting, enable active participation of all members of the team and ensure the minutes are done
  • Express the needs related to BAU processing – refer to “OPS monthly report”
  • Encourage the team to give constructive feedback in order to deliver an excellent service to clients and support the team to increase the quality of the deliverables
  • Share any enhancement ideas that will lead to operational efficiency improvements with other Team Leaders during the Operations Management Meetings, to agree which ones are to be taken forward; follow up on the implementation plan
  • Ensure a low level of incident/errors within the team and ensure preventive and corrective actions are implemented in order to endeavor to decrease the number of incidents/errors
  • Escalate any issues to the Due Diligence Specialists and/or the Operations Manager
  • Organise regular cross training within the team to ensure the team is prepared for new client onboardings and implementation of new features or IT developments, ensuring the completion of the tool “knowledge in OPS” by all
  • Follow up on overtimes and the holiday plan, ensuring enough staff coverage at all times, especially during school holiday and year-end periods (approve Mpleo for the team). Raise Management awareness as soon as possible in case of peaks of overtime before it becomes a standard or a concern
  • Participate in the completion of the “OPS monthly report”
  • Encourage a good positive team spirit

Profile

  • University degree in Business Administration, Finance or Economics and/or an MBA in International Management
  • Strong people management skills
  • Strong understanding and subject matter expertise in AML, KYC and Due Diligence in general
  • Familiar with professional standard databases
  • Very good analytical and organizational skills
  • Strong work ethic, attention to detail, accuracy and timeliness
  • Strong English and French written and oral communication skills
  • Be able to handle unexpected / complex cases and propose solutions
  • Challenge the controls to ensure effectiveness and efficiency
  • Be able to organise the daily work in the absence of the Manager

Offers

We offer an attractive job in a dynamic and growing company offering a unique market solution. If you are an entrepreneur and have the will to make a difference by being a driving force behind solutions, then this is the job for you. We offer an attractive remuneration package. This job is partly eligible for teleworking.

Your response

If you are interested in this position, please send your CV and cover letter in English to the following address: recruitment@i-hub.com. Your application will be treated in the strictest confidence. i-Hub S.A. is an equal opportunity employer, welcoming applications from all members of society, irrespective of gender, religion, beliefs, disability, age, sexual orientation, nationality, race and ethnicity.

Please note that regarding i-Hub’s obligation to implement internal control procedures as a PFS support company, you will be asked to provide us with a copy of your criminal records (Bulletin N°3) during the recruitment process.

Data Protection notice
By replying to this job offer, you acknowledge that i-Hub S.A. will process your personal data within the context of the recruitment process (in accordance with Art. 6 (1) b) of GDPR). i-Hub will act as data controller and your personal data will be shared internally with the persons involved in the recruitment process.

Spontaneous application